Frequently Asked Questions

Everything you need to know about the free CyberSafeCheck security & compliance assessment. Still have a question? Take the assessment and request a callback at the end and we’ll be happy to help.

Is CyberSafeCheck really free?

Yes. The assessment, your instant security-posture score and your downloadable PDF action plan are completely free, with no sales call required.

How long does it take?

The quick check is about 20 questions and takes roughly five minutes. The comprehensive assessment is more detailed and takes around 12–18 minutes.

What’s the difference between the quick check and the comprehensive assessment?

The quick check gives you a fast, accurate snapshot across the core control areas in about 20 questions. The comprehensive assessment digs deeper with more questions for a more detailed and precise posture score. You can start with the quick check and come back for the full version any time.

Is this a formal audit or certification?

No. CyberSafeCheck is an educational self-assessment that highlights likely gaps and compliance exposure. For formal certification — such as ISO 27001 or SMB1001 — or a formal Essential Eight maturity assessment, you’ll need a qualified assessor, which our partners can arrange.

Which frameworks does it cover?

Depending on the test you choose: the ASD Essential Eight, ISO 27001, the Privacy Act and Notifiable Data Breaches scheme, SMB1001 and PCI-DSS. Each question is mapped to the relevant framework so you can see which obligations you’re close to meeting.

Is my industry covered?

Yes. As well as a standard test for any business, we offer tailored assessments for finance and accounting, healthcare, legal, retail and eCommerce, construction, manufacturing, education, professional services, and technology and SaaS.

Do I need to be a large business?

Not at all. CyberSafeCheck is designed specifically for Australian small and medium businesses, where most of the controls are practical and affordable to put in place.

What do I get at the end?

An instant score out of 100 with a clear rating, a breakdown of how you scored in each area, a prioritised action plan telling you what to fix first, and a downloadable PDF report you can keep or share with your team or IT provider.

What happens to my answers?

Your results — your score and answers — are shared with our team when you complete an assessment, so we can see how the tool is helping and follow up if you’d like. Your personal contact details are only included if you choose to provide them or request a callback, and we never sell your data. See our Privacy Policy for full details.

Who will contact me if I request help?

If you request a callback, one of our trusted security partners will review your results and contact you to help you remediate the gaps — with no cost or obligation.

Can I retake the assessment?

Absolutely. You can retake any assessment as often as you like — it’s a great way to track your progress as you close gaps and improve your security posture over time.

How do I improve my score?

Work through your prioritised action plan, starting with the highest-priority items. Quick wins like turning on multi-factor authentication, keeping software patched and testing your backups often make the biggest difference. Our framework guides explain each control in plain English.

Ready to see where your business stands?